Question 1

Shipping Methods​

Accepted Answer

UPS, DHL, SDA

Question 2

How long does it take from the moment I paid to the time of shipment?

Accepted Answer

Normally from 2 to 4 working days. In some cases, if the artworks are temporarily exhibited in another place, I will let you know the precise days just after the purchase.

Question 3

How long does it take to deliver after shipping?​

Accepted Answer

Europe 2-5 working days
Outside Europe: 3-10 working days

Question 4

Do you ship international?

Accepted Answer

Yes! I ship worldwide!

Question 5

Payment information

Accepted Answer

I offer secure payment via PayPal or direct bank transfer.

Question 6

Is buying online safe?

Accepted Answer

My website use SSL/HTTPS secure security technology that establish a secure link between a website and a visitor’s web browser​. PayPal’s website is secure and encrypted. As long as you have a secure connection to the legitimate PayPal site, any information you exchange is hidden from prying eyes. PayPal uses industry-standard security features that you’d expect from any large financial institution.

Question 7

How do I track my order?

Accepted Answer

Once the purchase has been made, you will receive the tracking number within 48 hours, with which to monitor the shipment.

Question 8

Who can I contact for information?

Accepted Answer

at any time you can contact me by sending an email to: tarasonoio@gmail.com or visit the contact page

Question 9

Do I need to create an account to buy?

Accepted Answer

It is not necessary, during the purchase you will be asked for your name, address, a phone number, and your email. that's all!

Question 10

Do you also work on commission?

Accepted Answer

Yes, I do. Just send an email with the request and you will be contacted within a couple of days!

FAQ